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Linq hotel and casino las vegas12/6/2023 ![]() The third room I was checked into, I was given incorrect directions to access the room. When you front desk person suggested if such a room was acceptable, I said absolutely not, and I was checked into that style room anyway. The second room, picture attached, was a prison cell with a small window. The first room the AC unit was defective and noisy and the room phone did not work. I found the rooms to be subpar for what I expect from a Caesars property and the customer service was that much worse. ![]() It took over an hour to check in, getting put into two unacceptable rooms, before finally getting checked into what was supposed to be an upgraded room, only to check into a standard room. ![]() Thank you for taking the time to talk on 10/26 regarding the many issues I encountered during my one night stay at The Linq from 10/25 to 26, 2023.Īs a seasoned business traveler of 35 years, I was incredibly disappointed in the repeated check-in issues and what I felt was buck passing and disregard I experienced from your staff. The following email was sent to the manager on regarding my terrible stay at the LINQ.
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